At Systemtech the help desk is an important and fully integrated tool of our work day. Consequently, the help desk is your guarantee of professional, fast and effective handling of all your support cases. Below, we have provided the practical information about how to create a case in our help desk.

Create a case in the help desk 
When  you need to send a case to the help desk, we kindly ask you to use the email address below.

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Of course, we are also prepared to create the case for you. Please call us at +45 70 30 00 00, if you have any problems. 

One case number per case
Our help desk is based on the principle "one case number per case". Consequently, we kindly ask you to create different cases in the help desk, if your question concerns different subjects. This way, we are able to assign the case to the colleague who is best qualified to handle the subject in question.

Questions or additions
Do you have any further questions or additions to your case after you have created the case, please do not hesitate to reply the emails from the help desk. However, remember to keep the email "subject" intact in order to make sure that your answer ends up at the right case. 

Please help us provide the best customer service
If you have any ideas or comments that will help us improve our customer service, we are happy to receive this at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it